It was my wife’s birthday i have ordered 12 different items. It said in the website it should arrive in 5 days. 5 th day didn’t arrive.6th i have contacted them didn’t arrive evri by the way wortd delivery company you can’t contact them .day 7 I contacted tkmaxx custemer service again they said sorry just wait. My wife birthday passed . I was checking the parcel every day day 12-13 goes on same story. At the end day refunded me which is i lost 14 days plus up to 14 days to get my money back. Ruined the birthday for me. I hope you dont do the same mistake. Sorry they offered me 10£ gift card for it all. I said keep it and spend it to customer service