I have never used this online service before to try to sell tickets to a music venue. I posted my tickets and had to take quite a hit on the original price that I had paid for these tickets. I followed the instructions after someone mysteriously bought my tickets at half the price that I had paid. I sent the tickets to the Buyer via the federal express as I was instructed to do prior to the event. The buyer was not happy with the tickets for whatever reason I asked for StubHub to just send me back my tickets. I called numerous times to a generic phone number. No one seems to know anything about your account and can give you very vague answers, even though they claim that they record the calls, every time I call back I get someone new and they give me a different answer on the resolution for the sale of my tickets. Don't use this platform. You can't specify anything about your tickets. You can't communicate with the potential buyer of the tickets that you have sometimes there are More details that you need to share about the tickets that you have then it's misleading to the buyer. And this is the worst customer service possible and you can't accelerate to any sort of management to get your problem resolved at least to meet you on a middle ground. Horrible horrible, horrible !!!!! stay away