Talk about screwing the consumer, in this day and age that our technology is at it's peek in terms of how consumers manage their lives. Having made a purchase recently on April15, 2024 for the F1 Race in Miami scheduled May 4, 2024. I will admit there was an error on my part where I accidentally purchased a 3 day pass when in fact I was wanting a 1 day pass. I brought this to the attention of Customer Service immediately (3mins after my purchase) to find out, there is nothing we can do all sales are final and it's up to you to try and sell those tickets and hoping get your money back. WHAT A SCAM, in this millennium where technology keeps us in touch globally STUBHUB can't find it within themselves to go into my purchase profile and edit my purchase?. Really?, its evident that this is a MONEY GRAB SCHEME TO SUCK IN THE CONSUMER. BE AWARE, FIND ALERNATE MEANS OF TICKET PURCHASES FOLKS. This company does not concern itself with it's consumers they take every means possible to not help you in anyway. Bare in mind that I was looking to edit my purchase not a refund of any sort, I end up making a second purchase as this was something my son really wanted to attend for his birthday. So They fished me in twice, I know I'm the sucker in the end, but you should also take into consideration who the fisherman is behind the rod. AGAIN, DON'T USE THIS SITE MANY, MANY DISSATIFIED CONSUMERS i SHOULD HAVE PAID ATTENTION TO THE SIGNS