Booked for a spa day through spa breaks for 2 people at Bannatyne health club and spa wild moor Stratford upon Avon. They sent times which were unsuitable I called Bannatynes and asked to change the times for the facial and massage and was told that someone from the spa team would ring me but no one called me and couldn’t offer me anything to suit our diary i got in touch with spa breaks but was told straight away that they would not refund me. I would avoid using this company as they were also very abrupt and rude and are only after money and don’t care about reputation AVOID AVOID AVOID