I ordered a pair of men's birkenstock sandals, for which I'd received promptly, but unfortunately they took 2 payments for the item. This came to my attention when my credit card bill came. I messaged them to try and resolve the issue, for which they deny all knowledge. I spoke to PayPal who opened an inquiry in order to get my money back from this awful company. I still await for the issue to be resolved. Basically think twice before you buy from this company as they will deny all knowledge. Very poor customer services who really don't have a clue on how to deal with issues from their customers. Never again ! They are incompetent of fulfilling customer satisfaction. Please think twice before you buy from this monstrosity.