Anonymous
I found this company through google, i was looking for a no nonsense intensive driving course that i would complete within a reasonable time frame, after all thats why im paying over the odds for this specific service. This cost me £1379, £379 payable to the company via their website and as soon as you pay the deposit you are then instructed to pay the instructor they allocate you either cash or a bank transfer for the remaining amount, in my case £1000, I instantly had a bad feeling but i decided to proceed given that i had just paid the deposit and never imagined it would blow up in my face. i was allocated a driving instructor (Nicholas Jackson based in Holmes Chapel - ADI - 320104) who rang me the next day after being allocated to me by OWD, we arranged to start on 05/05/2019 and he asked for the money to be paid on that day which i did. From the 05/05/19 to 03/06/19 i had 4 hours over 3 sessions which i had to chase for, i have a string of unanswered texts and calls from the 22/05/19 and began thinking the worst so i contacted OWD and they informed me that Nicholas had stopped teaching and that this affected 6 other pupils being owed their money back. OWD then offered to refund me my deposit to "alleviate my financial loss" I have had to file reports with the police and ActionFraud who are pursuing this matter as fraud. To sum up, the way this company operates is basically as an agency that pass work onto self employed instructors that arent known to them or vetted appropriately, the system of you paying the company an extortionate amount to basically give you the name of an instructor local to you and then to find you a test date for you is massively flawed as you are essentially having someone thats been picked for you turn up to your house, handing over a large sum of cash to them and then waiting/relying on them to give you the service you purchased, its far too easy to be conned and the company OWD dont want to know and rely on the fact that the instructors arent employed by them which im being told by ActionFraud and the Police isnt true and that they are responsible. I urge anyone looking into an intensive driving course to find a local company who employ their own instructors and to never pay cash.
4 years ago
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