Anonymous
I am deeply disappointed with the way NCP has handled the penalties related to parking violations on Gatwick Airport's red route. I have accepted my issue and i paid penalty, but because penalty was issued after 28 days which is late enough to repeat violations in case if you don't know , i realized that i stopped 3 more times until penalty arrived , I called NCP and specifically asked the advisor if there were any more penalties pending because i crossed 3 more times. I have explained that i made mistake because i dropped my wife at work and her colleagues suggested me that in place where i stopped is not going to be a problem if will stop for few 3 seconds. The advisor reassured me that there were no other violations on record. Based on this information, I provided the date and time when I had stopped, trusting that there would be no further consequences and they reassured me that i don't have to worry. However, contrary to the advisor's assurance, NCP proceeded to apply additional penalties for the same violations. Looks like adviser applied this penalties in purpose. This contradiction has left me feeling deceived and frustrated, as I had acted in good faith, relying on the advisor's guidance. The combination of contradictory advice, delayed penalty notifications, and strict enforcement has caused me significant financial hardship. It is disheartening to experience such unfair treatment from NCP, particularly after seeking clarification from their advisor and being given incorrect information. My wife is working part time in cleaning and is earning only 30£ in a day, but this guys send me fine of 100£ each I did appeal explaining them my situation but they refused. Looks like i going to pay for all penalties anyway, I'm going to send my money including all my problems and stress, hopefully NCP can deal with them better than me have a good day guys
10 months ago
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NCP has a 1.1 average rating from 237 reviews

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