I placed an order on the 15th December… I placed an order on the 15th December paid for next day delivery, my order was over £250, order status showing awaiting fulfilment. I tried customer service line at least 20 times, you cant get through it's an automated response, and sent several emails with no response, completed 3 times form on site and again no response. I would advise anyone do Not purchase from this company . I am now in a situation of having no money left to get Christmas presents, as replacement as Menkind took the over £250 payment on the 15th December date of order. We have been through alot as a family this past year and these gifts were for family members and meant so much. This company has no idea how their despicable service has affected both me and my family. I am that frustrated will their lack of response and the position I have been left, I am actually in tears writing this. You have ruined Christmas Menkind