I wouldn't personally recommend this travel agency another customer said,if things are ok,is fine but if you need to any changes or anything happen ,they are not nice ,proving that it is all about money. Had to cancel my holiday due to unforeseen circumstances ,then within 1H have booked the same holiday,have requested the depozit back paid for the 1st holiday but have been refused and they wouldn't even discuss or want to hear anything,lost £180 Recently have watched a video on Youtube filmed at the hotel were we're going and was shocking ,how bad it is,food and the whole hotel so I made an enquiry trying to find out,if I will change the hotel.how much would it cost.and once again was in shock-£800 to change the hotel -OMG . This was the 1st i have made a booking with this travel agent,1st and Last ,have always used -On the Beach.to whom have never had any problem(5 holidays) Would not recommend to anyone,all you get is stress. Apparently made their own law-Nc colling period All companies have cooling period,not this one. Avoid at any cost