Daniel Smith
After having made an order for over £3500 of equipment I have received nothing from them other than the initial invoice. No communication to stay if or why there is a delay or when I can expect it, nothing! So far I've waited 4 days for a reply to an email I sent them requesting an update on my order, and still no reply! Used the chat function on their site and was told to call them as they couldn't access personal info etc on there, which left me thinking what is the point of this function if they cant access basic customer info! If I could rate it with less than one star I would. Still waiting for a reply and my goods at the time of writing this. Worst customer service I have ever experienced in my life!
5 years ago
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Jessops has a 1.9 average rating from 143 reviews

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