If I could give zero stars, I would. Coffee table arrived was not as described. I emailed to check the base construction material and was told it was oak veneer, however what arrived was clearly plastic oak effect, so I returned the item on the spot with the delivery team. The next week and a half was an uphill battle over phone and email to obtain a refund, from which the company wanted to deduct delivery charges. It was only after a threat to get in touch with Trading Standards that they backed down and offered a full refund. Customer service team are rude, intentionally unhelpful and attempt to overall you on the phone to try to stop you from getting your point across. In short, avoid this company at all costs. I only wish I'd read more reviews that weren't self generated by the company before I ordered from them.