easy bus just cost me £780 due to missed flights and an overnight hotel stay due to there bus or the one before not turning up. the service and customer support is shocking. avoid at all costs. the customer service complaints system is very poor as they don't reply back. i would never use them again and if i had seen the other reviews i would have stayed well clear of this company as everyone seems to have the same problems. i have emailed a number of times and not one person as even bothered to reply to me. i have even posted on twitter. this company is making its money by taking your money and not providing the service they have charged you for. total wast of money.