Marco and Alfie at CyclesUK, Greenwich - what dudes. I took my aged, ex-hire bike in there two days ago for a silver service. I'm self-employed and short of cash, so a service was overdue, and the poor old bike was a wreck. But the level of service I got was exemplary. I'd said money was a big issue (self-employed!), so Alfie called to tell me exactly what needed doing to make my bike roadworthy, keeping it to a minimum and okaying everything with me before going ahead. I'd had an accident on London Bridge a year ago when a black cab hit me, and the back bracket was fragile. Alfie spent extra time strengthening that bracket, over and above what was included in my service. The guys were fast, efficient, gave me no flannel and did a fabulous job - it's like a new bike. I owe them!