Damaged items - cleaning chemicals that can be hazardous to humans, animals, and the environment arrived damaged due to insufficient packaging. Contacted for immediate help due to chemicals in eyes and skin. No communication from customer services - a safety sheet should have been provided (needed to contact manufacturer) to deal with injury. No customer services contact means no refund for items that arrived in a safe and dangerous condition. AS OTHERS HAVE STATED - AVOID THIS COMPANY AT ALL COSTS. I am contacting all of their suppliers to inform them of their behaviour. My bank has been contacted and a chargeback dispute is currently in progress. Will be reporting them to Trading Standards and the directors of HUGHES, Gregory and HUGHES, Tanya.