Placed an order for the first time on the 14th Feb from the Ralph Lauren section for ROI delivery. Items received on the 21st Feb (check delivery dates because Im shopping for holiday and some of the items will not be delivered until after I travel so I havent been able to order them). I was a bit concerned after reading a lot of the reviews as to what the condition of the items would be, as this is like an outlet centre. I thought maybe items would be tried on and stained from this but I took a chance when I saw a lovely jacket and a fantastic priced pair of R.L Pjs for holiday. The 2 items I received were pristine condition in their original retail packaging, They had never been removed, tried on or even touched. You could just tell from the condition never been hung in a store. PERFECT. I ordered large for a size 14 to 16 and thought maybe R.L items would come up short, but they were perfect for me Uk 14 top Uk 16 bottom for comfort. The Pjs even came in the same material PJ bag which will be great for packing for holidays. It might depend what brand you buy from as to what condition they send to BrandAlly but it was an even better experience than going to the outlet retail park shopping. You can tell how R.L clothes are made very well and very structured to give your body shape. Definately trying to elivate my wardrobe with core pieces and when you get the items at outlet prices (even cheaper than outlet prices) it s going to be easy to do it. I was a bit worried when the box arrived because it was open so thats my only small complaint, the box needed to be better sealed for out of Uk deliveries as items can go missing or even stolen because it is what occurs with some of our delivery companies.