My experience with Argus Car Hire was nothing short of a nightmare, showcasing a stunning display of incompetence from start to finish. They claim to offer reliable car rental services, but this couldn't be further from the truth. Their lack of responsiveness to customer issues is appalling. When faced with a problem, their go-to response seems to be that they cannot help because the issue wasn't reported beforehand. However, the irony is that these problems only manifest themselves when you arrive to pick up the car at the designated time and place. Upon encountering an unresolved issue at the car rental counter, contacting Argus for support only led to further frustration. Their customer service team was quick to wash their hands of the situation, stating they were powerless to assist because we hadn't contacted them before the pickup date. But how could we have anticipated an issue that did not exist until that very moment? This circular logic leaves customers trapped in a no-win situation. This entire ordeal speaks volumes about the lack of coordination and responsibility between Argus Car Hire and the actual car rental providers they partner with. It's a clear indication that their operational model is deeply flawed, prioritizing contracts over customer satisfaction and support. Dealing with Argus Car Hire has been a horrific experience, underscoring a complete disregard for customer service and efficiency. I strongly advise against using their services unless you're prepared for a potential cascade of unresolved issues and a total absence of support when you most need it.