A few years ago when Achica was new, I might have given it 4.5 stars missing 0.5 for missing delivery date by a day or two. Now this has escalated to not only missing delivery dates but to missing complete orders, stock unavailability, delivery of broken goods, non-existent customer service to lastly no management. The BIG question is where is management???? Who is really in charge of such a diabolical company. The weakness from every area of the company but as a customer I want to be able to rely on a website that informs me that the goods have left the building or despatched to delivered to etc etc etc... The website started with a weak structure and it is slowly ending with an awful website”. Shouldn’t you take care of your customers and their complaints before changing your website every couple of months? Achica got greedy and this will be it’s downfall. Take as much money from customers and wait for a few weeks and don’t deliver. At least they will have the money for their next week’s wages or stock. Really bizarre. I used to be a walking advert for Achica. I loved their discounts and purchased something every few days from small to big items but that slowly dwindled from 5 to 3 to 0 per month not because of me but because they promised you a product and they didn’t deliver. This got worse over the years that I stopped bothering because the same products they are selling, I could find it on another website for the same price or cheaper and available for delivery next day. So Achica, unless you do something soon, your future is bleak. I think one advise from me to management is to learn customer service from Brandalley. Good Luck.