I ordered a replacement 255TCT blade as I had a new job to complete the website stated next day delivery I ordered on Wednesday but I still hadn’t received by Friday. Luckily the job got put back a couple of days. Monday still hadn’t received any product, so emailed customer services, they replied that it was an IT issue and it will be with me the next day(Tuesday). Wednesday morning It still hasn’t turned up so had to drive to my local Screwfix and pick one up there. It eventually arrived Wednesday late afternoon a week after I originally ordered. I have just emailed them to collect the unwanted blade as the courier wouldn’t take back. I also requested a refund, we’ll see how long that takes. WG