I went to Premier Laser Aldgate for my laser treatments - I was happy with these and the results, the team was relatively friendly. My issue however, is with trying to book my top up treatments. I recommended several friends to use Premier Laser (for which you are supposed to receive credit on your account for future bookings). I was told I could not use my credits unless I spent a minimum of £500... which seems absurd?!?!? I was never told about this policy and would not have recommended friends to use Premier Laser had I known there was a huge cost involved to get a discount. You'd think after spending a small fortune already that you would be treated as a valued customer, but that apparently isn't how it works. I sent a compliant via email over 2 weeks ago and have heard nothing back either.