Absolutely disgusting customer service. Cancelled policy and added additional charges as well as the £85 cancellation fee stating £39.50 amendment fees. I said I was not happy with the additional charge and would like to pay the cancellation fee whilst it was in dispute. The agent then stated that he would not cancel my policy and I would receive charges from a policy on a van that I no longer own so I had no option but to pay all costs without dispute. The charges were made as they asked for no claims proof which we supplied. Then they wanted our campervan no claims which we then supplied. So they had to make an amendment and charged us £39.50 congratulations on loosing yet another customer