Bought some ethernet equipment and items from Netstoredirect and it was all shipped quickly and packed well. Simple stuff, but where the great rating comes from is the customer service.
I noticed about a month later that just two of my items were slightly different to what I ordered (I ordered 4 so upon glancing at the order it looked okay.
Anyway I emailed the customer service mailbox with a photo to show what had happened and why I discovered it so late and within an hour they had already sent out my missing items.
A day later I had received them and I have never experienced such quick and great customer service for a long time. It didn't need a long explanation, or going back and forth and they understood me from email one.
I will definitely be recommending them to others looking for networking items just based on that as it was pain free and I will definitely order more in the future.
Many thanks to Vaida at Netstoredirect who was so quick in helping me out.
1 year ago
Netstore Direct has a
4.7
average rating
from
1,365
reviews
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