Been a loyal customer for four years, always paid on time. But after requesting removal of cardboard skip due to a change in our business Browns have done everything possible to prevent me leaving. They have threatened me with early termination fees. Ive requested to see the signed contract, which it turns out is a rolling contract ,but they are unable to provide it. Ive requested to speak to a manager but cant seem to get to speak to anyone. They even keep coming and emptying an empty bin, and charging us for it. Im really sad and disappointed with how we have been treated after being a loyal customer for so long.