Absolutely awful company. I bought a bed and mattress off them at the beginning of November. The bed was broken and the mattress had a tear. The company has done nothing but make my life hard for nearly a month. I'm disabled I've just moved into a house and haven't had a bed for over a month, me and my daughter have had to sleep on a mattress on the floor. I opened a case with paypal then the company said they would refund just the bed not the mattress. Told me I must have ripped the mattress. I politely declined. The company have now said if I dismantle the bed and return them both I can have a refund. I'm on my own with my three year old daughter and can't afford to buy another bed. I'm so stressed about this itd making me ill. Its a huge amount of money for me and I don't know how they expect me to return it. Shocking company, outrageous treatment of a customer. This has me in tears.