Hi Olga, thank you for your review! We’re thrilled to hear that you love the quality of the cover and that our customer service met your expectations. If there's anything more we can do for you, just let us know.
“Great product, purchased to cover rattan patio furniture to avoid putting away, getting out, etc., etc. Fantastic hassle-saving product, just about to order two more for saw tables!!”
Hi Roger, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. Unfortunately, our manufacturers do not currently make a cover for a 300L IBC, but we shall run this by our managing director to look in to. We look forward to hearing from you again in the future.
“The tank cover received did not appear to be of the same material or quality as that pictured in the promotional information I based my order on. It seems expensive for what it is.
Thitem was however delivered promptly.”
Hi Duncan,
Thank you for taking the time to leave us a review.
We've just taken one of these items from stock to compare it to the listing and can't see what the difference is between the information provided and the product itself. We'd love to get some more feedback from you about this. If you're able to speak to our customer services team to offer any additional insight then we'd love to try and make sure you're happy with your order.
You can contact us on 01777 237 933 or at sales@directwatertanks.co.uk
Thank you.
Hi Jon,
Thank you for your feedback. We've taken this on board and are in the process of arranging some new product photography as I type this! So we'll have this updated ASAP.
Appreciate you sharing so that we could get this fixed and look forward to seeing you again soon!
The Team at Direct Water Tanks
