Thank you for your fantastic review, David! We're so pleased to hear that the delivery went smoothly and that our service met your needs. Your appreciation means a lot to us!
Hi Martin, thank you for your order and for your feedback. We always aim for great products, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.
“Ordered this item online. Was told they were out of plastic pallets so was offered a tank with metal pallet. This was delivered promptly and I am perfectly happy with the substitution.”
Hi Rodney, thank you for your order and for your feedback. We are glad to hear that your substitution was a great solution. We always aim for great service, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon.
“The tank seemed lighter than 60 kilos. In anycase it was easy for two blokes to lift. Used 22mm plumbing to get a fast fill for a watering can. This works really well an I would recommend it. I have a pump yet to install because the vegetables I am irrigating are above the level of my water source.”
“POOR SERVICE!!
Black IBC on Plastic Pallet orded and paid for, After several weeks had to settle for IBC on steel, Not what I wanted. Not what I ordered”
Hi Michael, thank you for taking the time to leave us a review. I've spoken with our customer service team who've confirmed they've had some communication with you over the phone over the past day or so. They've also confirmed the IBC has been brought for dispatch tomorrow on an express service. This means the IBC will be with you on Monday, which is within the 7-10 working days advertised for the delivery of this item.
Please don't hesitate to contact us should you have any issues with the delivery of the IBC, and we'll strive to resolve any potential issues.
Hi Tony, thank you for taking the time to leave us a review! We're happy to see the whole process went smoothly, and we hope to see you shopping with us again in the future.
