“Found them online and it was clear that they offer great quality products and a great price. Service and delivery was also very easy and fast. All round great experience…”
Hi Andrew, thank you for your order and for your feedback. We always aim for great products, value, and service, so we are thrilled to hear your thoughts. We look forward to hearing from you again soon.
Hi Paul, thank you for your order and for your feedback. It is brilliant to hear your thoughts on our products and service. We keep these IBCs in high stock, so we can offer competitive prices and fast delivery!
We look forward to hearing from you again soon.
“This company has outstanding customer service (special shout-out to Elizabeth Sewell.) I ordered an IBC, which was due to be next-day delivery (I had paid the extra amount for this to happen), however, the IBC did not turn up as expected. A quick email to the customer services team ended with an extremely swift response, an investigation into what had happened, and a full refund of the delivery fee, along with a promise and confirmation the item would be delivered the very next day. When the delivery driver arrived he was extremely accommodating and offloaded my IBC across a road and down a dirt track to the field by hand, as the lorry was too big to get down the lane to the site. This was extremely helpful for me, as there was no other way I could have gotten the item to my horse's field. I would definitely recommend this company and will use them again in the future without any hesitation. Well done Direct Water Tanks!!!!”
Hi Beth, thank you for taking the time to leave us a review. We're pleased to see you're so happy with your experience with us. We'll pass your feedback on to our customer service team!