Hi Robert, thank you for your order and for your feedback. We're sorry to hear that the instructions weren't helpful for you, but glad to hear that your new float valve works great! Our team would have been happy to assist over the phone or via email on how to attach or assemble the valve — should you have needed help. We hope that assembly wasn't too much of a hassle for you and look forward to hearing from you again soon.
Hi Ben, thank you for your order and for your feedback. We always aim for great products, so we're delighted to hear your thoughts. We look forward to hearing from you again soon.
“Does what it's meant to do. Installed in attic cold water tank so that new water softener does not trickle flow and therefore works correctly. Instructions are poor and also do not mention the securing mechanism for the float assembly IIRC, but works fine so far. It would be nice if they made a delayed acting float valve in metal”
Thanks for taking the time to leave us a review, Geoffrey.
We're pleased to see you were happy with your product for the most part and hope that you'll be back to shop with us again soon. We'll pass your feedback about instructions onto the manufacturer.
If there's anything more we can do to turn that four star into a five star next time, please let us know!
