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4* Krakow City Break: Auschwitz Tour & Return Flights | Wowcher Reviews

3.6 Rating 30 Reviews
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Posted 1 year ago
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher
Posted 1 year ago
The flight was ok but had to pay to take a small case onboard, (Ryanair….rip off!). The original tour operator cancelled the Auschwitz tour late the day before we were due to go, so had to pay another tour operator we found, 700 Polish Zloty or we wouldn’t have been able to go & we went to Poland for that specific tour. The apartment reception was impossible to access/find, (Aparthotel). Luckily, we bumped in to some people that were staying there and they helped us, (didn’t speak English), or we would never had found/accessed reception. The flight back, I was charged again for my small case, (40x20x55cm). All in all cost £94 for both flights for that case. Will not be doing this again and will never use Ryanair in the future. I used to travel to Ireland with my case and never had to pay for “Priority”-rip off! Krakow however was beautiful. Will be going again, but not via Wowcher!
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Posted 1 year ago
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Posted 1 year ago
Krakow is a beautiful place, Well worth visiting. We did go on the Auschwitz tour unfortunately the weather changed and we had torrential for the whole trip. It was still a very moving and thought provoking place. The rain probably added a sense of what it was like for the unfortunate people who got sent there. The Ryanair flights went well except for a delay that caused us to missed our transport.
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Posted 1 year ago
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Posted 1 year ago
Great time in the city! Lost souls alley is an independent activity we did and you MUST go! Scary but I’m so glad we went. The hotel was nice inside however didn’t look the most appealing from the outside. We were located 3.5km outside of the city centre but scooters and Ubers made it easy to access. Note that when riding a scooter, avoid riding over zebra crossings without the bike part as you get fined! Ha, what an experience. Overall, I rate this holiday a 4/5 as it was nice but the tour itself felt rushed with a guide and I think next time, I’d book everything myself, knowing what I’m getting myself into. Great for the price, however a few unexpected extra charges for certain things like the printed tickets for the tour and to change the flights as I had not yet confirmed but was asked to pay on the phone etc, kept in contact and reminded me of checking in. Wizzair, great, easy flight. The return flight however, was overbooked and there was discussion of evacuating and flying the next morning, heart attack moment. Good for the price, however, I think I’d independently book next time.
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Posted 1 year ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team
Posted 1 year ago
We had a really great time whilst out there, however we did run into a few issues which wasn’t wowchers fault however the supplier that we got allocated with. The first issue when booking flight with the company we got told that we would have to fly out really late which would waste 1 of our days or pay extra to upgrade to a morning flight which cost us £80 more. During this phone call half way through she told us we had to upgrade regardless as there was no tickets on the included flight which wasn’t ideal as the whole reason we booked on Wowcher was because we was on a really tight budget and this trip was for mental health reasons. After paying extra for the flights we then got a call from the company which we got assigned with and told us we had to check in to our flight asap which was around 4 days before the trip which then made me have to spend even more on the flights as we got told we had to check in. So now the “flights included” Didn’t really become a benefit. Later to realise after getting a call on the way back when they tried the same thing is we could wait until 24 hours before and get allocated seat within the price already paid. Quite honestly I was very disappointed in this as I felt I had been scammed into spending a lot more money than originally singed up to. We then got put on a really early flight on the way home which wasted another one of our days which meant we only really got 3 days out there which wasn’t ideal. The hotel was also really out the way of the city which was a bit miss leading however not the main issue as it was a lovely hotel, but when there is multiple negatives it does make the small things a lot worse. Overall the trip was amazing and we did have a lovely time but I wouldn’t be in a rush to book through Wowcher again just because of the hidden fees and the fact that one of our days were spent back in England.
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Posted 1 year ago
Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team
Posted 1 year ago
We enjoyed going to the old town in krakow and Auschwitz was an eye opener, our guide told us more about Auschwitz then you can imagine. 4days in krakow was enough to see and enjoy everything around. My daughter and I will be visiting again one day. We got to see the Corpus Christi festival as well.
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Posted 1 year ago
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher
Posted 1 year ago
Difficult to speak to someone when you have a query Flights are not the best so had to pay extra otherwise young girls arriving in the middle of the night in a place they won’t know So not really suitable
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Posted 1 year ago
Had a fantastic time , had a bit of trouble with verification with Ryanair but all went well , and had special assistance waiting at both airports. We also had phone call reminders to check in.
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Posted 1 year ago
Thank you for your review, we are very pleased to hear you are happy with the service received. Many Thanks Wowcher
Posted 1 year ago