“The cable itself first class, don't know about the colour white, I ordered white but was sent black. Could not be bothered to send it back. Very poor service from the supplier.”
Hi David,
We clearly made a picking error with the colour of cable.
We had a conversation over email and you had decided to keep the cable as received rather than exchanging the item which would have been completed free of charge by us.
There is not much we could do other than the apology we had given and the offer for exchange.
Kind Regards,
SystemSAT
