New Customer Reviews

4.8 Rating 101 Reviews
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11 Robberds Way,, Bowthorpe Employment Area,, Norwich

Sorry but I don’t want to risk copy and paste from comments above
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Posted 3 years ago
Hello, Thank you for taking the time to leave us a review. I'm sorry to see that you've only rated our service three stars. If there is anything we can do to help, please feel free to get in touch by calling 0800 999 0400 or via email to info@lifeline24.co.uk. Kind Regards, Anna.
Posted 3 years ago
Frederick Excell
Verified Reviewer
Easy to order & set up. The phone tech who helped with the set up was very helpful.
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Posted 3 years ago
Katherine Meakin
Verified Reviewer
Author didn't leave any comments.
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Posted 4 years ago
When testing the new device the lady was extremely terse and unable to answer simple questions such as what was the range of the device. Luckily a gentleman answered the second time as was much more helpful.
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Posted 4 years ago
Jean Bambridge
Verified Reviewer
A little disappointed at the wait .... All information was completed online at time of ordering but It took 4 days of test calls before the information was loaded onto the system.
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Posted 4 years ago
Dear Mrs Bambridge, Thank you so much for taking the time to leave us a review! I am surprised to hear that it took 4 days before you were able to complete a successful test call and appreciate how disappointing this must have been for you. I apologise that this was your experience and would like to assure you that this is not the usual timescale. Though I appreciate this will not change the experience you have had, I will be looking into the matter to ensure an occurrence such as this can be prevented in future. Once again, thank you for your feedback, it is very much appreciated. If you would like to discuss your experience further, please don’t hesitate to get in touch with our customer service team on 0800 999 0400. Kind regards, Anna Lifeline24 Team
Posted 4 years ago