“Bought this toy for my 8 month old Retriever because it said it was for aggressive chewers.
It lasted an hour before she chewed it in half and started shredding the rubber into pieces. Very disappointed as it was not a cheap toy and Kong is supposed to be a good brand . Would not buy again”
Dear Jill, Thank you so much for taking the time to provide us with your feedback on the KONG SqueakStix. We truly appreciate your honesty and apologise for the disappointing experience you had with the toy.
We understand how frustrating it must be to have a toy not meet your expectations, especially when it claims to be suitable for aggressive chewers. As a reputable brand, we strive to deliver high-quality products, and we are truly sorry that this was not the case for you.
We value your satisfaction as a customer, and we would love the opportunity to make things right. If you could kindly share more details regarding your purchase and your retriever's chewing habits, it would greatly assist us in identifying ways to improve the durability of our toys and provide you with a better experience.
Once again, we sincerely apologise for any inconvenience caused, and we appreciate your feedback. Please feel free to reach out to us with any further information or concerns you may have.
Thank you for being a valued customer
Best regards,
HugglePets
