Vinyl Flooring Ecostep Bolivia 1585 Cushioned Reviews

3.67 Rating 3 Reviews
Read Factory Direct Flooring Ltd Reviews
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0330 100 00 15



1 Finch Way Hemdale Industrial Park

Very happy with the product and delivery. Thank you!
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Posted 1 month ago
Very pleased with the vinyl Flooring good quality exactly what I was looking for and was delivered on time.
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Posted 4 months ago
Really poor customer service, I wouldn't recommend dealing with them. I understand due to COVID 19 there will be delays with their deliveries however they failed to keep me updated about my order 3 weeks after the order was placed. I called to request a order update and was informed their suppler is closed due to lockdown (completely understandable), however again they failed to keep their customers updated about this. When I requested a refund the phone was slammed down on me, they're quick enough taking you're money but as soon as you want it back they turn nasty and their customer service levels drop severely. I would recommend just using another supplier like Burts incase you do have any issues with your order, remember remove the risk, remove the hassle. Also, Burts are delivering during lockdown and are much much cheaper, saved myself £30 on this order. Still haven't had any refund confirmation, wish I never bothered with this company at all. DO NOT USE!!!
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Posted 1 year ago