Hi David,
Thank you for your feedback, it is very important to us. We are very sorry you are not happy with your purchase. A member of the team will be in touch to discuss this further.
Best wishes,
Anna
“The fertilcount Male home fertility test was perfect. Was very suitable for me as didn't want to go to doctor's. The instructions are very clear and easy to understand. Will recommend this product to people in need of this. Happy with my result, only took 15 mins.”