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ZuBlu Reviews

4.9 Rating 29 Reviews

97 %

of reviewers recommend ZuBlu

Company Reviews

4.9

Based on 29 reviews


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ZuBlu 5 star review on 28th June 2019

ZuBlu 5 star review on 30th March 2019

ZuBlu 5 star review on 6th November 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We booked our scuba diving trip to Raja Ampat through this agency. Marc booked the trip for us making it an easy and smooth process. Vici went on the organise all our transfer and liase with the dive resort regarding our stay which again made things initially easy for us. Unfortunately, when we arrived at the resort we realized there had clearly been some miscommunication from Zublu. It was not made clear to us the protocol of diving at the resort. This resulted in us having less dives than what we had believed to have paid for at the point of booking. Marc escalated the issue and we did receive an explanation and one additional dive. Although we are grateful for this, at the end of the day we thought we had signed up to and paid for 12 dives yet we only had 9 (including the additional). The above has come down to a fault in communication from Zublu at the cost of our disappointment and expense. We are still in communications with Adam and hopefully he can rectify this.”

Posted 1 year ago

“It was super easy to organise our dive trip to Malapascua, including dives and transfers. The Evolution dive resort was lovely and relaxing. Great staff, cheap booze, fab food and a professional dive operation. Adam was incredibly responsive to queries and made the whole process seamless. I would highly recommend using him to book your next dive trip!”

Posted 4 years ago

“I decided to go diving with ZuBlu because I wanted to make sure my trip would be fun AND sustainable at the same time! Adam was super helpful in providing all information and giving me reassurance about the sustainable details of the liveaboard. They also have a dedicated guide to sustainability. Adam was also very nice to help me find the best deal in the time slot I needed, I was very glad for his assistance. The liveaboard was absolutely amazing, great staff and organization. I would highly recommend ZuBlu to anyone looking for an unforgivable experience in South East Asia, as they know the best places for diving.”

Posted 4 years ago

“The team at ZuBlu were extremely helpful and professional in providing me with a great diving trip package. Based on my dates and interests they proposed number of options and I am truly happy to acknowledge that their recommendation was outstanding. Highly recommend using ZuBlu for planning your next trip. Thank you Matt”

Posted 4 years ago

“My advanced open water instructor in Hong Kong referred me to Adam and ZuBlu when I mentioned I wanted to start taking some dive trips to get more experience. This was one of the best things that could have happened. Adam handled everything for me to put together my very first Dive excursion. 5 star experience. Adam listened to all my concerns, asked what I was looking to do, made guided recommendations, and took care of all the arrangements. I ended up going to Malapascua to see the Thresher Sharks for a long weekend and everything was outstanding. Adam was available the whole time and stayed in touch to make sure that I was ok and everything worked out. The facilities they work with was fantastic, I had a great time and came back to Hong Kong ready for more. 5 stars no question, I absolutely recommend ZuBlue and Adam to anyone looking to go on a dive trip and I most certainly will be doing business with them again and again and again!”

Posted 4 years ago

“Very nice and professional staff and tailored dive package. Adam (the co-founder) is super patient and helpful on all my questions and requests. The dive shop (Evolution in Malapascua) is the one of the best. I believe ZuBlu has a very high standard when choosing dive shops to cooperate with, and I will not hesitate to plan my next dive with ZuBlu in the near future.”

Posted 4 years ago

“From start to end Adam made the whole trip easy. He and his team were flexible and knowledgeable and went above and beyond to help make our trip awesome. Highly recommend and would use again. Thanks guys!”

Posted 4 years ago

“Excellent experience! Great service and arrangement of our trip. ZuBlu team was very professional taking care of our booking and making sure all our requested were fulfilled. Our trip to Malapacua was fabolous. We will hopefully go back to this beautiful island and definitely will choose ZuBlu for arranging our trip. Very much reccomended!”

Posted 4 years ago

“Awesome experience at Bali, never thought of lunch provided could be delicious for dive trip. Safety is the key and our DM Harry keep emphasize on it and hand out GPS locator for divers and appreciate they look after us seriously. Enjoy the experience!”

Posted 4 years ago

“I've been an avid diver for 22 years and have been fortunate enough to dive at many dive sites around the world. That also meant dealing with more travel agencies than I can remember. But what I will never forget about ZuBlu and its team is the unmatched convenience, stellar customer service, and true dedication to making sure our dive trip was nothing short of amazing. If you are a scuba lover, you will hate yourself if you didn't plan your next trip with them. I've tried every website and relevant agency out there and cannot imagine using anything but ZuBlu going forward.”

Posted 4 years ago

“Well coordinated great team. Prompt response to requests and works hard to meet all the requirements. Highly recommended”

Posted 4 years ago

“Paty was really friendly and always quick to respond.”

Posted 4 years ago

“Although I've never used an organization to plan a trip before, I would definitely choose to go through ZuBlu for future dive trips. Adam was incredibly helpful and knowledgeable; he was able to coordinate everything that I needed for my trip and was available via email and WhatsApp whenever I had questions. If you are looking for a company that is passionate about the environment and delivers great customer service, then look no further!”

ZuBlu 5 star review on 28th June 2019

Posted 4 years ago

“ZuBlu made my experience of travelling alone to the Maldives SO easy!! I had my accommodation and diving package all put together so all I really had to do was get there. It was truly an amazing experience! ZuBlu (Adam) even reached out to make sure that I had gotten there safely and was enjoying my time. Which really showed they cared about their customers. Highly recommend ZuBlu as a company!! And the best part? Some of the proceeds go towards ocean conservation, so I could feel extra good about my trip :)”

Posted 4 years ago

“Such a lovely travel experience! Letting Adam plan your holiday takes all the stress out of it! My friends and I just got to enjoy the beautiful island without any of the headaches that can come with traveling to a new destination. Will definitely book with ZuBlu again!”

Posted 4 years ago

“With their extensive knowledge of diving sites in Indonesia, Zublu has helped me a lot in arranging my trip to Derawan Islands. They gave recommendation and organized the trip according to my trip goals, e.g seeing manta rays! I had an amazing time in Derawan, thanks zublu!”

Posted 4 years ago

“Zublu proposed new several options based on my preferences and were open to adjust them until I'm competent satisfied. Also helped me with organising later transfer as my flight got delayed. I wish my every vacation was taken care of on this level! Highly recommend.”

Posted 4 years ago

“Highly professional, reliable and friendly company. We can only recommend this amazing service and will use ZuBlu for all our future diving trips. Thank you so much!”

Posted 4 years ago

“Adam from ZuBLu organized a scuba diving trip for us - everything was very well planned and worked very well- we had a great time - thanks Adam.”

Posted 4 years ago

“Wonderful service and follow up on every front, happy to assist with any query, impeccable performance”

Posted 4 years ago

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ZuBlu is rated 4.9 based on 29 reviews