Ziffit Reviews

Name: Ziffit
Rating: 4.04

4.0 Rating 1,591 Reviews

74 %

of reviewers recommend Ziffit

Company Reviews

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Metrics

4.0

Based on 1,591 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Helen

Ziffit 3 star review on 17th December 2022

Juliet

Ziffit 1 star review on 7th December 2022

Sean Terry

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courier came and collected with labels, got payment a few days later and everything was payed as I expected.”

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Posted 2 years ago

Thanks for your review :)

Posted 2 years ago

“trusted them to soon and got ripped off. Paid only $60 out of the quoted $160. Unfortunately I was baited and then ripped off by "sellbackyourbook" aka "ziffit". When I first sold to them I sent them four books for their quoted price of $112. The transaction went smoothly and I was paid promptly with no problems at all. Because this went so smoothly I decided to send them more books the next go around. This time I sent 8 books total in two separate boxes. This is when they ripped the rug from under me. They ended up only paying me for 3 of 8 books. Claiming 5 of them were in such bad condition they could not offer me anything. These books however were in great condition much like the first box of books I sent them and they accepted with no problem. They went from them paying me the quoted price of about $160 to only paying $60 bucks. They also state their policy is to not return your books to you but they will "recycle" them to a third party. So you loose profit and they still gain from your loss. Luckily I hadn't sent off any of my other books to them yet or any high values books. Learn from my mistake and avoid doing business with this company if you can. I was able to find other companies to sell to, and I haven't had any issues since.”

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Posted 3 months ago

“BEWARE of dealing with this company. I wish I had read the reviews before sending my books, it seems other customers have also had the same experience as me. I sent off my "trade" and a week later they send me an email confirming the payout but several items were flagged as "Not Received" (including an expensive coffee table book) even though I scanned the books as I packed the box. I have emailed them to open an investigation because either the box was opened in transit (in which case I should be due compensation via their carrier) OR they were incorrect about not receiving items in which case I should be made whole. I will update this review once they respond, but if they do not make me whole I will be reporting to Action Fraud, Apple Store, etc. Will be reporting to Action Fraud and Apple”

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Posted 5 months ago

“Yep. Most of the books I scanned were rejected. Then I finally got one accepted. First time 51p, scanned again by mistake 30p. Books in pristine condition rejected..and don't even ask about cds the stupid app couldnt read the bar codes, so rejection again. 1hr out of my life wasted! Can't send photos as I've deleted the app., otherwise I certainly would.”

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Posted 10 months ago

“Efficient service and collection but I was extremely disappointed as again they said items missing and I Know they were all in the 1 box!”

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Posted 10 months ago

“failed collection on agreed day . Next time driver ran out of labels. Third time he said parcel was not there when it was . Still waiting for one box to be collected !! Ziffit let down by DPD”

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Posted 10 months ago

“Usually good service. Recently had books rejected for not being up to standard when I know they were immaculate / as new. Also being told that certain books were not included in the sent parcel, when I know they were. I know I ticked that I agreed to the t&cs, but it is annoying.”

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Posted 10 months ago

“Very easy scan the items get the best offer pack the items get free shipping next day payment in 3/4 days as I sell for charity I am very pleased with trading with Ziffit Joe condy”

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Posted 10 months ago

“Dealt with very quickly. Prices paid could be better.”

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Posted 11 months ago

“Great way of de-cluttering and making a bit of cash as well. Love it! Great pick-up service and prompt payment.”

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Posted 11 months ago

“Didn’t collect on day agreed . Said we weren’t in but we were! On second attempt only took one of two boxes .Driver said he’d come back as run out of labels . Still waiting for second box to be collected .”

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Posted 11 months ago

“As a charity, we regularly deal with Ziffit. Every transaction has been smooth from submitting the order to receiving our money. Very pleased with the service”

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Posted 11 months ago

“all worked fine no problems,easy pickup and quick payment”

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Posted 11 months ago

“Books required quickly added up. Collection site was close by and easy to access. Payment was prompt well within defined timeframe.”

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Posted 11 months ago

“First time I have used Ziffit. It is straight forward and the instructions are easy to follow. Use the app as it is much quicker and easier than typing in barcodes. Took my box to the local shop and was rewarded with an email to say it had been received. Th money was in my account within a few days. A very good experience.”

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Posted 11 months ago

“First class service easy to use app and good competitive prices paid. Highly recommend”

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Posted 11 months ago

“Quick app to scan books etc for price offer, easy and quick collection by courier. Thought prices offered were reasonable enough.”

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Posted 11 months ago

“Nothing to complain about. Books collected on time, money in the bank.”

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Posted 11 months ago

“I have been using Ziffit for a couple of years now. It’s a great service , easy to use, easy to post and money goes into my PayPal account- what’s not to love!!”

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Posted 11 months ago

“All most efficient, never had any problem in sending my books. Payment is prompt after receipt of the books. A charitable background makes it all the more worthwhile”

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Posted 11 months ago

“Fast efficient service”

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Posted 11 months ago

Ziffit is rated 4.0 based on 1,591 reviews