Ziffit Reviews

Name: Ziffit
Rating: 4.03

4.0 Rating 1,592 Reviews

74 %

of reviewers recommend Ziffit

Company Reviews

Questions

Metrics

4.0

Based on 1,592 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Helen

Ziffit 3 star review on 17th December 2022

Juliet

Ziffit 1 star review on 7th December 2022

Sean Terry

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, easy to check using bar code, quick drop in village, quick response as to arrival and check. Great . Thank You”

Helpful Report

Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Quick payment”

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Posted 1 year ago

“Quick and easy transaction, scanning items via the app, dropping them off at InPost locker and then fast payment direct to my bank.”

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Posted 1 year ago

“Always easy to book, pick up smooth, quick payment.”

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Posted 1 year ago

“Still waiting to be paid.”

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Posted 1 year ago

“Excellent, quick service once again.”

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Posted 1 year ago

“There was a problem with a parcel but it was efficiently resolved and I was paid as usual”

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Posted 1 year ago

“Had difficulty in getting enough books together as you rejected so many and some of the prices were very low. Pick up was excellent & easy to organise.”

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Posted 1 year ago

“Waited in all morning for the box to be collected. Nobody showed up!”

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Posted 1 year ago

“Great collection, good service all round. Would like to see you take more resent paper backs!”

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Posted 1 year ago

“The collection was great, and payment relatively prompt. However, all my books are good as new, and it irks me slightly that Ziffit paid me the same as someone who had sent items that had been dog-eared', bent, clearly used or in otherwise less than perfect condition. Some sort of sliding scale would be nice and greatly appreciated, particularly as they are going to make a massive profit on the re-sale of my items.”

Helpful Report

Posted 1 year ago

“Always prompt to pick parcel up, let's you know the date and time they collect and all free. Payment made a few days later but think there should be details how they sell/use/dispose of items they say they can't accept. And a higher amount for the good quality items would be nice”

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Posted 1 year ago

“Nice and simple”

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Posted 1 year ago

“System good but DPD collection of boxes very unreliable but for some reason you have to send larger orders using DPD. To send smaller orders you can use InPost, which is great.”

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Posted 1 year ago

“It has been 6 days since I posted my parcels and they've not yet been picked up courier collection point. No contact from Ziffit checking on things.”

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Posted 1 year ago

“Fast review and return. Easy to process sales”

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Posted 1 year ago

“Great way of passing your treasured books onto other owners. Clearing the way for new books. The system is excellent. Swift pick up and the money is in your account within the agreed time.”

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Posted 1 year ago

“Easy to use scan your barcodes in then box up and drop off box at in post locker and then once checked by ziffit money is paid to you. Great site have used often.”

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Posted 1 year ago

“This was an easy to use, transparent service. Courier pick up was very helpful and trade prices were slightly better than the competitors. Will certainly use again.”

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Posted 1 year ago

Ziffit is rated 4.0 based on 1,592 reviews