Ziffit Reviews

4.1 Rating 599 Reviews
78 %
of reviewers recommend Ziffit
4.1
Based on 599 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone

About Ziffit:

Ziffit is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free

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Anonymous
Anonymous  // 01/01/2019
Several items were marked as not received though I know they were in the boxes and if not acceptable they were not returned nor was I asked if they should be!!!!
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
The app is easy to use and payment is quick and efficient!
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The app is really easy to use, payment is quick and efficient!
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Really fast payment and easy to send books.
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Do not use Ziffit, the books that they offer you the best prices for they will very conveniently, give you the reason that they they are dirty and are therefore unfortunately rejected. Ziffit then state that they can not be returned to you and your books will be recycled. What is stopping them selling these books on and making a profit at your loss? I will never use Ziffit again a bad experience, avoid.
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
The service is good. There are all different prices and delivery is very good. You get your money quite quickly too.
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So helpful step by step guide really easy
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Very efficient service
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Got locked out of my account, finally got customer service to open it back up so I could reset my password. Sent the "forgot password" e mail several times and still no answer. To top all of that off, they are asking me to review them and I have not heard anything about my trade or received the money. Talk about putting the cart before the horse! This will be the last time I deal with these people.
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Previously, when I submitted a buyback, you would say that the quote on many of my books was expired which was impossible because you received the buyback in a timely manner. I would then have to hassle with sending emails to you to get the money due me. Because of this I chose other agencies to sell my books even when Ziffit's quote was higher. My last 2 buybacks with Ziffit were hassle free! I was paid what was originally quoted. My trust in your company is returning.
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Good Morning. On two occasions last week, I arranged for a box/parcel to be collected. Firstly, on Monday 21st March (Trade ID: 5999438) and when the parcel was NOT collected on that day, I re-arranged for the parcel to be collected on Friday, 25th March (Trade ID: 5384753) but the parcel was still NOT collected on that day either. On both occasions, I received emails and text messages informing me that DPD would collect though. This is only the second time that I have arranged for a box/parcel to be collected. As I'd had a medical appointment (and therefore booked a days annual leave) I just happened to be at home on the afternoon of Tuesday, 1st March, when that parcel WAS collected (Trade ID: 5924585) but I work "normal" office hours Monday to Friday and so when the parcel was not collected last Monday on 21st March, I suspected it might be because I wasn't at home, even though the parcel was clearly visible in my unlocked front porch. For the second opportunity to collect last Friday therefore, I once again left the parcel clearly visible in the unlocked front porch and even attached a printed note on the top of the box stating the new Trade ID No. of 5384753 and which also stated "FRIDAY 25/03/22 I'M NOT AT HOME RIGHT NOW BUT PLEASE COLLECT/TAKE BOX. THANK YOU." You will not be surprised to learn that I was very disappointed therefore to find the box still in my front porch when I returned home from work last Friday at about 5pm. If the issue regarding non-collection is because I'm not normally at home during normal working hours from Monday to Friday, then if you don't collect at weekends, I don't think my parcel will ever be collected and I won't be able to use your services ever again. Would you be able to advise/clarify in this respect therefore? Thanks very much. I look forward to hearing from you in this regard in due course.
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Simple process. Easy to do and quick to transfer funds to my account.
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Good idea to sell books, but I received very low prices for a few good quality books. Margin between what I paid to buy used books and dvd's and what I got for selling used books & dvd's is quite a lot. Drop off with courier service was convenient and easy. Payment needs improvment: not quick or automatic as I received an email more than three weeks ago that my books were accepted but still no payment, so I will have to email them for it. Seems like this is hardly worth it for $5. Perhaps better to donate my books to Oxfam.
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Hello, Our Ziffit algorithm is designed so that we accept items that have the most chance of finding your stuff a new home and being enjoyed and loved by somebody else. Thanks, Ziffit.com
Fast payment
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Treat their customers very fairly and can be trusted 100 per cent
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All my books were accepted at quoted price, the pick-up was on time and well organised, and the money was sent to me the same days the books were received. Excellent!
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Easy to deal, I received better prices than other similar businesses would pay
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I have sent three lots of books. I only received money for two.
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Hi, please email support@ziffit.com with your trade number and the team will be able to help. Thanks, Ziffit.com
Easy to use and fast payment.
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Smooth as usual!
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Ziffit is rated 4.14 based on 599 reviews