Ziffit Reviews

Name: Ziffit
Rating: 4.03

4.0 Rating 1,592 Reviews

74 %

of reviewers recommend Ziffit

Company Reviews

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Metrics

4.0

Based on 1,592 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Helen

Ziffit 3 star review on 17th December 2022

Juliet

Ziffit 1 star review on 7th December 2022

Sean Terry

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service”

Helpful Report

Posted 11 months ago

“I've traded many times and whilst there have been a few minor "hiccups" (e.g. recently a book was deemed not be in the box but I know it was since I check, double-check and count all items boxed) on this occasion I get the view that Ziffit has decided it no longer requires my business. Out of 32 CDs sent, 3 have been rejected as being "Cover missing or damaged" ... i.e. damaged, as none were missing. And, of course, one of these was the single most valuable item. All three had been purchased in the last three years from Music Magpie (perhaps through Amazon) and whilst we know their products are not always first class, they are deemed saleable. I check all CDs including inserts/sleeves and believe these rejections are unreasonable. I trust that Ziffit has destroyed the products as per its own rules. If - a "big if" - I decide to trade again I shall keep the products traded to those with minimal value ... at least I won't feel robbed even if cheated!”

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Posted 11 months ago

“Ziffit did everything it said it would. It kept me informed when my parcel arrived; when they were checking my items; and when my money would be sent to me. They are very easy to deal with, although I would like to know the reasons why they don't accept some books coz there have been some books I've tried to sell that have landed in landfill. All in all I intend to keep dealing with them. Well done!”

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Posted 11 months ago

“There was an initial problem as the pick up driver was given the wrong postcode. Once it was sorted out, my parcel was picked up promptly and payment followed within two days. Very good service. I will undoubtedly use Ziffit again.”

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Posted 11 months ago

“Used many times ...good prices and quick payment”

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Posted 11 months ago

“AGAIN said item not received AGAIN whole boxfull of books and CDs not recognised AGAIN some items only offered .08p for GOOD quality items.”

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Posted 11 months ago

“Accepted most of what I sent, with the exception of some tatty books - fair enough. On the other hand - far too many books are rejected at the scanning stage. I sent perhaps 10% of the books available. So if you get the impression from Ziffit that "we will take all your books and then send you money" - think again!”

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Posted 11 months ago

“It’s taking too long to check items once you have received them. Basically you have accused me of not sending items either in the box or in their cases. I won’t be using Ziffit again”

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Posted 11 months ago

“Beware, some of your items will be rejected for stupid sometimes vague reasons.”

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Posted 11 months ago

“Speedy service and DPD turned up on time”

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Posted 11 months ago

“good, prompt efficient trading; some prices amazing and some disappointingly low - guess it balances out!”

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Posted 11 months ago

“Easy process. dropped off packages at local FEDEX drop place. A little slow with getting the books but review and payment were as advertised (3-5 days for review, 2-3 days for payment) wish the payments for books were a little higher but then Ziffit does pay the shipping costs.”

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Posted 11 months ago

“Prices too low, rejected too many dvd's, some I could have sold on ebay for a lot more. Ziffit is so picky. We should have the option to get dvd's back from them if they reject them, our shipping cost of course.”

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Posted 11 months ago

“Quick and easy to use. Payment really quick”

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Posted 11 months ago

“Not happy with my last trade. Ziffit lost 3 of my items and said not received and didn't pay. When I complained they promised to reimburse the trade for the lost items and then didn't reimburse me. When I complained again they have ignored me. They are getting complacent with former good reviews. YOU ARE ONLY AS GOOD AS YOUR LAST TRADE and I am looking elsewhere for alternatives!”

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Posted 11 months ago

“I've done this before many times already. You are great”

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Posted 11 months ago

“Brilliant way to sell DVDs love it.”

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Posted 11 months ago

“Easy to use, great on collecting parcel from my door, great on sending the funds.”

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Posted 11 months ago

“Put some old books for sale, got a few quid less than the original total - due to some books being slightly damaged, but happy with the final total. Would use again, got paid within 2 weeks of submitting my items.”

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Posted 11 months ago

“keep losing items i send via post locker”

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Posted 11 months ago

Ziffit is rated 4.0 based on 1,592 reviews