Ziffit Reviews

3.86 Rating 214 Reviews
71 %
of reviewers recommend Ziffit
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone

About Ziffit:

Ziffit is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free

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Anonymous
Anonymous  // 01/01/2019
Over 50 trades, 49 were brilliant to acceptable it all depends on your grading of the books. Good enough to keep on trading. However, one trade the books were picked up by the wrong courier and there seems to be no way of settling the blame. All 3 boxes clearly marked as to address and courier. Am £70 out of pocket and as the courier did not leave a receipt it seems I can do nothing more. If you want to trade with them please be aware.
Hello, thank you for your review. We always do our best to locate incorrectly collected parcels should they occur, however, we do ask all customers to ensure they only hand over Ziffit parcels for collection for our courier to avoid a lengthy process of locating the misdelivered parcel and ensuring it goes back to DPD to be forwarded on or redelivered back to the customer. Thanks, Ziffit.com
Good working app, good email and follow up, good service, reliable pickup cash to my charity received as promised..
Hello, thanks for your review. Ziffit.com
Due to downsizing I have sold a very large number of CDs and books recently. Amounts offered by Ziffit are low but in line with the opposition. However Ziffit offers the occasional high price for an item then states it didn't arrive or was water-damaged or mouldy so was thrown out. I am still wating to hear after three weeks about one particular rejection that they said they would follow up and report on. I never send anything in poor condition and I have not known their competitors reject a single item. That said I would still chance using them if they were offering a much higher amount than the competition.
Hello, thanks for your feedback, we will pass it on to the relevant teams. Thanks, Ziffit.com
I have been absolutely happy with Ziffit's level of service. They are very professional and do what they say they will do.
Hello, Thanks for your review. Thanks, Ziffit.com
Ziffit is generally very good. DPD is excellent. Left in porch, they always collect efficiently and are very polite when I see them. My one slight gripe is the idea that things are 'timed out' after a few days. This means I now always have to delete and reinstate an item when I am about to send to make sure the item is still saleable. A bit of a pain. Ziffit should make it clear how many days the offer will stand. After all some of these items are pretty low price anyway.
Hello, thank you for your feedback, we will pass this onto relevant teams. Thanks, Ziffit.com
Use Ziffit regularly - if I’ve had a problem they have sorted it out but everything goes smoothly most times. The only thing I don’t like is deleting items from the basket has to be done 1 item at a time which takes a while - and that it doesn’t allow you to trade a book if you’ve traded it in the past - even if they want it which is weird.
Hello, Thank you for sharing your feedback with us. :) It's really appreciated and we will pass this onto our development team to look into what we can do for the future. Thanks, Ziffit.com
Had a small problem with a collection from DOD which was quickly resolved by the Ziffit team. I always receive a good price for my trades and payment is quick. I recommend to friends and family if they need to sell books, cd’s and DVD’s. Good service.
Hi thanks for your review :) Ziffit.com
I love Ziffit system. I had a large quantity of DVD’s, Books and CD’s that I no longer wanted to it was great to be able to scan them via the App and create an inventory for sale. The initial collection of my goods failed, but I rescheduled with Ziffit via the App and collection was completed the second time around. I received payment promptly afterwards. While I got low prices for my individual items, they added up and so it was a worthwhile endeavour to sell my no longer wanted items. A few items were rejected, but I had no issue as those items did have signs of wear and tear. I’m doing 2 other trades with Ziffit now and they’re smaller, so I’ll be printing shipping labels and using Parcel Motel to drop them off. It’s great that Ziffit take on the cost of collection - though again this is reflected in the low prices they offer for items. Overall, a very good and satisfying service with good customer support. Thanks :)
Hello, Thanks for sharing your experience with us. We greatly appreciate it! Thanks, Ziffit.com
I think Ziffit are a great company to send your old cds, dvds and books too. They offer a high value for cds much better than other companies. Customer service are really friendly and reply back to you quickly if you have any questions or concerns. Their delivery service was brilliant and arrived on time and my money arrived in my account a few days after. My only slight criticism was as I had two boxes to send, the delivery man said they may end up in different locations, which had me worried, but everything went fine. I definitely recommend using Ziffit and I will continue to in the near future
Hi David, Thanks for your review! We are pleased that you were happy with our service. We look forward to seeing you again soon :) Thanks, Ziffit.com
Had to post the books myself which is annoying as books are heavy and waited over a week for payment
Hello, thank you for your review. We are unsure what you mean by posting the books yourself. We offer a free Courier and Drop off service to all customers. Many thanks, Ziffit.com
Some time I have collection problem Some time they keep the items for long time and after they said expired and you lose money Payement over £100 after checking the items it's take 3 working days to get payment But most of the time they offer good price than WBB, I meant you. This is my point of view.
Hello, Thank you for your review. Ziffit.com
Clear concise instructions on how to package my dvd’s, printed label, easy drop off, prompt payment.
Hello, Thank you for your review. Ziffit.com
Ziffit is rated 3.86 based on 214 reviews