Zara Home Reviews

3.67 Rating 9 Reviews
67% of reviewers recommend Zara Home
242 Review Views (past 24 hours)
10AM - 12PM
43 Review Views
12PM - 2PM
0 Review Views
2PM - 4PM
39 Review Views
4PM - 6PM
41 Review Views
6PM - 8PM
38 Review Views
8PM - 10PM
21 Review Views
10PM - 12AM
20 Review Views
12AM - 2AM
0 Review Views
2AM - 4AM
18 Review Views
4AM - 6AM
0 Review Views
6AM - 8AM
0 Review Views
8AM - 10AM
22 Review Views
10AM
10AM
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Zara Home made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Telephone
communication channels
"If I could give zero stars I would. I got assitance to buy 2 set of sheets for a full bed in Zara Home Stratford (£440). The sales person put the wrogn item in the basket (a cover sheet for an individual bed). I realized after washing it. I wash everything before use. It was clearly a mistake on them but they don’t take responsibility. When I went there to exchange it for the right size. they said it was a decision that the headquarters should make. The headquarters processed my request and said it was a decision by the store and the sale person in the store said no. This is disappointing and unprofessional. They didn’t want to exchange it. But they made me go through a long process when clearly they don’t like to take responsibility and lie to customers. I sold sheets in my college time (other brand) and we always exchange if it was the store’s fault. Just buy another brand that cares about you( specially after paying so much). This brand charges too much and doesn’t give proper customer service."
Helpful Report
Posted 4 weeks ago
Are you Zara Home? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Zara Home receives and that when things do go wrong you do your best to put things right. Reply Free
"I ordered online and received an email confirmation. Goods not delivered. Then received an email advising a refund that I had requested was being processed. I hadn't cancelled. Didn't reply to my email requesting my goods be delivered. Telephoned and was told items no longer available and that the problem would be investigated and I would be informed by email. Haven't heard anything. I would not feel confident ordering online again and think the level of customer service (especially on the phone) was very poor."
Helpful Report
Posted 8 months ago
"Very good"
Helpful Report
Posted 9 months ago
"Very good"
Helpful Report
Posted 9 months ago
"Best products"
Helpful Report
Posted 11 months ago
"They have very trendy colours and it is easy to match with many products. They have accent and basic colours which is great as well as the quality. You can tell the quality is quite good compared to other competitors. Besides, the home fragrances are amazing and the packaging feels really good...perfect for a housewarming gift."
Helpful Report
Posted 1 year ago
"Beautiful side tables"
Helpful Report
Posted 1 year ago
"Beautiful side tables"
Helpful Report
Posted 1 year ago
"I absolutely love Zara home, but the service is always so so slow. They have lots of people at the tills but only one serving most of the time. Love everything in the shop and want to buy it all!"
Helpful Report
Posted 1 year ago
Zara Home is rated 3.67 based on 9 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support