Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.63

2.6 Rating 943 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 943 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous // 01/01/2019

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“Pathetic people”

Helpful Report

Posted 4 months ago

“Absolutely disgusted that you are supporting this genocide in Gaza. Have you no shame no humanity supporting this zionist regime. Never ever again will i shop here again your statement was appalling and your head designer should be sacked and who ever else approved this disgusting campaign. #boycottzara”

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Posted 4 months ago

“Shocked! Horrified! What a sadistic, evil and hate infused advertising campaign. I will NEVER shop at such an immoral, unethical store again. And I will make sure none of my children, family or friends ever step foot in there again.”

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Posted 4 months ago

“Gaslighters! We all know what those 'artistic photographs' on social media were about. Shame on you. Will NEVER shop in Zara again.”

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Posted 4 months ago

“An appalling company which thinks it fine to make mockery of the murdered innocent civilians and kids through their latest campaign.... deffo returning all my purchases and never shopping here again !!”

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Posted 4 months ago

“Very unprofessional and no regards for others.”

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Posted 4 months ago

“I would be withdrawing any further purchases from Zara for their disgusting support for Israel committing genocide acts on Palestinian civilians and for their appalling fashion marketing”

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Posted 4 months ago

“No quality, disgusting customer service !… plus as it do happens they have no value for human beings / children especially and in general they support oppressors ! Can’t say I am surprised about the terrible service”

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Posted 4 months ago

“Worst ad campaigns ever, all clothes look generic. Fail to understand public sentiments or have any integrity and care nothing about their customer base. Will never shop here again”

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Posted 4 months ago

“Unethical company.. Still awaiting: 1) A proper apology for your latest ad campaign which (regardless of when planned) shows that your pre-launch editorial team are either incredibly dim or sought to insult peace-loving people whose hearts cry out for those suffering in Gaza. 2) the dismissal of the creator(s) of this ad campaign which was in terribly bad taste, insensitive and cruel and will lead to loss of respect and revenue from loyal customers.”

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Posted 4 months ago

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Posted 4 months ago

“Zara is despicable and disgusting after its most recent campaign. I will never shop from this retailer ever again. Shame on you Zara! Palestine will be free!!!”

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Posted 4 months ago

“🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸”

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Posted 4 months ago

“I am appalled by the poor quality and overpricing of products”

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Posted 4 months ago

“Extremely appalling advertising campaign against occupied Palestine and their plight ...”

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Posted 4 months ago

“Will never shop there again Your latest campaign was disgusting Did you expect people to continue to shop where innocent suffering are made a mockery of! SHAME ON YOU”

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Posted 4 months ago

“Disgusting, unreasonable, disappointed....”

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Posted 4 months ago

“Racist company. Feel entitled enough to mock a genocide and killing of innocent children. I was a regular customer but now they are cancelled completely. Apps have been deleted entirely and will never set foot in your blood covered shops again.”

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Posted 4 months ago

“Disgusting advertisement shopped ther for years disgraceful u need to be ashamed of urself”

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Posted 4 months ago

“Appalled at your support for genocide, shame on you”

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Posted 4 months ago

Zara is rated 2.6 based on 943 reviews