ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 1,959 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 1,959 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received my order yet”

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Posted 1 year ago

“Customer service shocking”

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Posted 1 year ago

“I never received my items. It's been over a month. DO NOT BUY FROM THEM! YOU'VE BEEN WARNED ⚠️”

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Posted 1 year ago

“I was very disappointed in the customer service. I never received my item as I was had already paid and was told I needed to pay more before they shipped my item.”

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Posted 1 year ago

“I received my Alexander McQueens and one was size 6 and one was size 10. Extremely in happy as I bought these for my holiday and now worried I want get them returned and resent out in time”

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Posted 1 year ago

“Not happy I place a order and been cancelled without reason”

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Posted 2 years ago

“Include import taxes in your store model”

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Posted 2 years ago

“I didn’t receive this package because I has to pay the tax but it was expensive them I back this package to UPS now I want my money back. Please”

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Posted 2 years ago

“Never received my parcel the next day after purchase as promised. Even on the second day, your courrier failed to deliver my parcel which was supposed to be shipped to my office saying there’s no one there on a Friday midday!!! When I tried to call you, the bloke answering the phone couldn’t be bothered and was so unhelpful and useless. I shall never buy from your site again.”

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Posted 2 years ago

“Cancelled my order and didn’t refund”

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Posted 2 years ago

“Ordered a stone island coat £750 came in half a box no lid plastic bag. The wrapping for something that expensive was terrible if I had bought from Selfridges it would have been wrapped properly just thought it was presented quite badly all packaging damaged!”

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Posted 2 years ago

“Cancelled my order for no reason saying it was fraud suspicious”

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Posted 2 years ago

“Received item, has a fault, is clearly a second / defective item. I paid full Rrp even though the item is in the sale elsewhere, but received a second / defective item. Do not shop from here, same price as Harvey Nics or Selfridges, in fact they are more expensive and not first class items! Even came with the red arrow sticker showing the defect. The staff are also very rude!”

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Posted 2 years ago

“The color of my order is black,but I received a blue one😞😒”

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Posted 2 years ago

“Disgusted with the service. Paid £755 for a Moncler hybrid fleece which was supposed to arrive on Friday. Still no fleece and absolutely no communication at all. I ordered this specifically for an occasion and it still hasn’t arrived, not what you expect when you pay £755 for an item of clothing.”

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Posted 2 years ago

“Said my order didn't include shipping. Emailed after purchase requesting I add send them a PayPal for cost of shipping. SUPER UNPROFESSIONAL”

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Posted 2 years ago

“Rubbish - do not use!”

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Posted 2 years ago

“Have used this shop for 20 years and loved their labels etc. Recently did an online order as don’t get chance to get over the shop. They sent the order via DPD which will only deliver mon - Friday with no option to leave with neighbour or collect from a DPD collection centre. I’ve asked can I collect from the shop - the answer is no I’ve emailed them asking can they deliver my wife’s work - no reply. People who work for a living and can buy items from this shop mostly work and are not in on a mon- Friday. They still have my items and I have been charged but no delivery as of yet.”

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Posted 2 years ago

“Nach Deutschland bestellen? Nie wieder! Auch noch 20 € Versand. Ich hab bezahlt und habe fast zwei Monate gewartet. Nach zwei Wochen hab ich von einem T-shirt das Geld einfach zurück bekommen ohne Nachricht ohne alles, anscheinend gab es das doch nicht?! Scheiße wenn ich nur wegen diesem T-shirt bestellt habe und bereit war 20 Euro Versand zu zahlen und mein Paket nur mit einer Badehose nach 2 Monaten ankommt. Mein Freund hat da bestellt und wartet immer noch auf sein Paket 🤷🏼‍♀️ Der Service sagt nur kümmere dich selbst meld dich bei ups. Danke dafür 👎🏽”

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Posted 2 years ago

“I ordered a gucci jacket on sale in size 54, paid for it and when it wasn’t available”

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Posted 2 years ago

ZAP CLOTHING is rated 4.4 based on 1,959 reviews