ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 1,960 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 1,960 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still no refund after 11 working days Shocking service”

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Posted 1 year ago

“I received a damaged shirt! I want to speak to customer service”

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Posted 1 year ago

“I paid for next day delivery and it never came the next day”

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Posted 1 year ago

“Bonsoir, Je n’achèterais plus chez zap clothing.”

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Posted 1 year ago

“I sent you two emails to tell you that I forgot to use the discount code I forgot to use the first time, and no one responded to me, I am very disappointed”

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Posted 1 year ago

“i never got my order”

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Posted 1 year ago

“Item sold was not authentic and sizing was way off. 46 as tagged was really like a 52. Will not buy again and buyer beware of Zap faulty incorrect items and terrible return policy as to ship back to the UK is more than the item generally costs.”

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Posted 1 year ago

“An expensive item was purchased someone used my credit card & the item was delivered in New York I live In CALIFORNIA I tried to intervene & stop the delivery I also reached out to your company to stop the order”

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Posted 1 year ago

“Wouldnt have even given it half a star should there have been an option to do so. Absolute cow boys, appalling customer services, accused me of something which wasnt true. Not going let these thieves get away with this one...daylight robbery. You will be hearing from my solicitors on this one, will spend 10 times the amount if needed to get justice, absolute con artists and no consideration for the law. Avoid at all costs!”

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Posted 1 year ago

“DO NOT BUY FROM THIS RETAILER. I purchased a pair of designer shoes from Zap Clothing just four months ago and the soles of the shoes are literally breaking in half. Zap Clothing has adamantly denied any responsibility, said it was my doing and will not offer any sort of resolve for the clearly defective product. An overall horrible customer service experience. Furthermore, the shoe manufacture will not guarantee AUTHENTICITY of the product because Zap Clothing is NOT AN AUTHORIZED RETAILER. They could very well be selling counterfeit product! By all means, do NOT buy from Zap Clothing. You could be out hundreds and potentially thousands of dollars if you face any issues with your expectedly designer product.”

Helpful Report

Posted 1 year ago

“Package claimed to be delivered but never was”

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Posted 1 year ago

“Terrible and misleading!! I ordered what I thought was a size 6 ( because that’s what it said) received a size 40 and was told a uk6 is a 40. There was absolutely no way of knowing that. I had such high hopes until this point! NEVER AGAIN!!”

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Posted 1 year ago

“You ask for my feedback but don't follow up with me or the shipper and I have no idea what is going on with my package other than the tracking says return to sender requested and the shipper says they can't get ahold of you! Terrible service, terrible experience, will never shop here again!”

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Posted 1 year ago

“Shirt had an unpleasant oder and cologne was on it, I believe it was a return someone wore. Terrible experience!”

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Posted 1 year ago

“Would not buy again. Make sure you read the return policy before you buy”

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Posted 1 year ago

“Order No. 1000031543 What is the tracking number for the It has not arrived yet. Please refund me.”

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Posted 1 year ago

“Didn't even order anything and its asking me to write a review on an item that makes loads of sense?”

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Posted 1 year ago

“I've been trying to reach out to this company for 3 days now and I have not gotten one response.the order I placed the sneakers are gonna be too big so I'm just gonna refuse the package but I wanted to order another pair before yall sell out of my size so I guess I have to wait till I get the package so I can send it back and hope that you guys still have the size I need.”

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Posted 1 year ago

“I'm trying to return my item.I sent a Email asking if you have a U.S address.Because if I send it directly to the UK address it will cost more then the item to send.I haven't heard from anyone. I also tried to invite you to whatsapp and that didn't work.”

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Posted 1 year ago

“Bad experience”

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Posted 1 year ago

ZAP CLOTHING is rated 4.4 based on 1,960 reviews