“Do not buy from this company!!!!! Terrible quality and not as advertised, false advertising of the clothing. They will make you pay to return the items, that's because nobody wants to keep them!”
“Do not buy from this website!!! The items are very low quality, not at all as shown in the pictures and from China. If you try to return anything you have to pay original shipping fee, plus shipping fee to return TO CHINA!!! Then they tell you to go ahead and try to sell it since the shipping fee's to return are ridiculous. Not to mention they won't let you send through a shipper who will guarantee delivery. Then tell you it's not their responsibility if you package gets lost and that lots of product gets lost! Unreal!”
“I ordered the navy embroidered dress for a wedding in August and the fit was perfect. I am a size 14 and the dress was very flattering and comfortable to wear and I'm looking to order again soon!”
“Purchased 4 mens shirts . The quality is very poor . 2 of the shirts were not even a finished product. Ordered all of them in xl 3 came as a medium and 1 was 3x. DO NOT WASTE YOUR MONEY . They have never responded to my issues.”
“Avoid them seriously, they have left me in an awful situation. I ordered a dress online paid for priority delivery. The wedding is literally tomorrow and it still hasn't arrived. Im fuming seriously, then i get an email saying ' your refund has been processed ' , it hasnt at all. The clothes might look nice online but seriously avoid them.”
“The only online clothing retailer that I have to repeatedly chase for a refund for returned items. Still waiting for a refund from an order dated 30th March! Will never order again! Shame as they have some nice stuff but I have now lost all confidence! I’ve sent several emails and not had a single response and no one answers the phone! Avoid!”
“I am trying to return a dress that doesn't fit . Royal mail track- my- return isn't working and when I ring customer service it says mail box full. Very disappointing”
“I bought a dress and have tried to get back in touch with Yumi to return it as it is too big.
They sent me a notification in the delivered item to contact a website at Royal Mail which has removed them from it- clearly because customer services is non existent. Also tried to ring and no answer- messages all full
STAY CLEAR OF THIS COMPANY. They are operating with no consumer rights to you.”
“Very poor service. Make it almost impossible to return anything. Customer care never answer if they do, they never get back in touch when they say they will stating they are too busy. Be very careful or in actual fact avoid at all costs! Quality of clothes is also NOT worth the price.”
