“Have only just signed up with YourRepair, but it was simple to do and easy to choose the service and price that suited our needs. So far, I would definitely recommend.”
“I've just signed up for annual Boiler and Heating cover, having finally plucked up courage to change from the firm I've been with for years. At half the cost, I'm hoping the service will be twice as good!!”
“You have wrongly assumed I am joining you. Please do not make this assumption and do not take any money from my bank until I give you written permission. Mr R Pronger”
“Very confusing and mis-leading!
Signed up for top plan £17.22 a month, discounted at 18% (therefore original 'plan' is £21 a month. Then took out the Fxd 3 year plan for £5 a month extra for the first year.
Maths = For me that means I pay £22.22 (£17.22 plus £5) a month for the first year, then for years 2 and 3 the £5 no longer applies, and neither does the discount. So I should be paying around £21 a month for years 2 and 3.
First email - Plan starts and I am paying £26 a month!!! Logged onto account, also stated I will be paying £26 a month. No mention of Discount, or £5 a month extra etc.
Phoned up to get it sorted. A nice lady explained it to me and has promised to send me a letter to confirm what she said. It again, is NOT what is on the website, or my account. I will await the letter before making any further judgements, but as far as I am coincerned, the website is very mis-leading.”
“I have just joined my repair, the call handler was very polite& patient individual and was a pleasure speaking to him. He was very thorough with explaining everything. He was a lovely gentleman.”
