Pet Supplies Warehouse Ltd Reviews

Name: Pet Supplies Warehouse Ltd
Address: Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom, Barnsley
Rating: 4.60

4.6 Rating 1,352 Reviews

90 %

of reviewers recommend Pet Supplies Warehouse Ltd

4.6

Based on 1,352 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Pet Supplies Warehouse Ltd 5 star review on 17th September 2021

MRS BETH MUSGRAVE-CROW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although we waited for a while for this item we were kept informed and on arrival the product is well made and we’re very pleased with it”

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Posted 3 years ago

“In spite of delays caused by their supplier, I found PSW to be very professional and helpful. Definitely recommend.”

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Posted 3 years ago

“First time of using this site. Order turned up very quickly”

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Posted 3 years ago

“Great company, friendly staff and always on time delivery”

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Posted 3 years ago

“Fantastic service, very fast delivery and a very competitive price you cant ask for more”

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Posted 3 years ago

“Bird feeders are good quality which will last years.”

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Posted 3 years ago

“Long delay between ordering and delivery with no communication/updates as to why the delay until I contacted the company.”

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Posted 3 years ago

“I ordered an item from this website on 1 Jan 2021, the email confirmation of the purchase confirmed I should receive said item within a few business days. Since then I have sent numerous email and made numerous calls for non receipt of my order. Their emails and calls are full of empty promises. Now almost 6-weeks post placing the order and I have spoken to the company again today to be told they still have no idea when the item will be stocked to deliver to me - although I have an email from the company advising I will have my order no later than 05.02.21! Very poor customer service - I have had to follow-up every time with the company, the company has never contacted me. No-one seems to have a clue what is going on at the company re orders and deliveries. It is very hard to keep supporting a business who treats your custom so poorly.”

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Posted 3 years ago

“Ordered a new dog collar, great communication and extremely quick delivery. Thank you!”

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Posted 3 years ago

“Great response and service”

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Posted 3 years ago

“Good customer support, item as described so we are very pleased and the dog looks smart as hell! ;) Thanks, would buy here again.”

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Posted 3 years ago

“I knew the dog bed might take a little while to arrive but when it took longer than I expected I emailed the company. They replied promptly and assured me it was all in hand, updated me as to what was happening and the bed arrived shortly after. Good customer service.”

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Posted 3 years ago

“This company is useless. They fed me a load of lies so I contacted the brand from whom they said I was waiting the bed and they advised had no back log of work at all and pet supplies had be sloppy and unorganised with orders!! Useless”

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Posted 3 years ago

“Earth Bound pet cushion is excellent quality as always. I always buy these from Pet Supplies Warehouse but the extra large always takes longer to arrive because it’s made to order.”