Pet Supplies Warehouse Ltd Reviews

Name: Pet Supplies Warehouse Ltd
Address: Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom, Barnsley
Rating: 4.60

4.6 Rating 1,352 Reviews

90 %

of reviewers recommend Pet Supplies Warehouse Ltd

4.6

Based on 1,352 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Pet Supplies Warehouse Ltd 5 star review on 17th September 2021

MRS BETH MUSGRAVE-CROW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and professional staff, great products”

Helpful Report

Posted 2 years ago

“Ordered.arrived quickly in good order”

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Posted 2 years ago

“Good quality products at a fair price. The Earthbound dog bed was cheaper here than elsewhere.”

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Posted 2 years ago

“Arrived on time well packaged good service”

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Posted 2 years ago

“Having looked at many dog beds, the earthbound natural weave design looked ideal. Whilst I had to wait for it to made, it was well worth the wait as the quality is superb. My dog abandoned his old bed straight away and took his favourite toy into his new one. Whilst he was out of the room, our cat sneaked into it and clearly loves it too, I feel another purchase will need to be made!”

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Posted 2 years ago

“Happy Days 😊 😃 so pleased with the dog beds I ordered very pleased with the service. Thank will shop again with you guys very helpful. Thanks again highly recommended 👍”

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Posted 2 years ago

“Brilliant service. Ordered and delivered within 24 hours”

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Posted 2 years ago

“Delivery was delayed by national events, but the item arrived in the end and was perfect for the task it was intended for. The dog is pleased with it as well. As for the question "Was your delivery on time" I can't recall an agreed timescale, and was warned that there was a delay to the lock down situation, which I accepted.”

Helpful Report

Posted 2 years ago

“Dog is very pleased with her new Earthbound cushion. There was a lengthy delay from the manufacturer in fulfilling the order but I was kept informed by Pet Supplies Warehouse and given the option to cancel if the delay was too great. Happy to wait so no problem.”

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Posted 2 years ago

“I was told it would take up to 20 days to arrive. It actually took 6 weeks during which time my dog had had a stroke and almost died. I phone call explaining the delay would have been appreciated.”

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Posted 2 years ago

“Great communication when my chosen item was delayed. Product arrived well packaged and my dog loves his new bed. Thank you”

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Posted 2 years ago

“Ordered an earthbound dog bed . I knew it was out of stock when ordered it. I was reassured that I would receive my order by the date that I needed it. Correspondence was good via email and it did arrive. Very pleased with my dog .bed .”

Helpful Report

Posted 2 years ago

“I haven’t yet received my order... placed in a match and said dispatched 10 days ago. Still no sign. Feeling annoyed”

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Posted 2 years ago

“Lightning fast delivery!! Great price and my dogs love the food too so thank you.”

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Posted 2 years ago

“Brilliant shop! What a range of things - reasonably priced and super fast delivery! Will definitely be ordering again.”

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Posted 2 years ago

“The collar was good quality. Look a while to arrive.”

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Posted 2 years ago

“The order was delayed due to manufacture delay but I was offered refund and updated by Pet Supplies . Good customer service thank you”

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Posted 2 years ago

“Fantastic Earthbound dog bed, worth the wait as delivery delayed”

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Posted 2 years ago

“I have bought Earthbound dogs beds from Pet Supplies Warehouse twice now. They seem to be one of the few places where I could find the particular bed I wanted, and their price was competitive. There is a long delivery lead time, but I think that is on the manufacturer and not Pet Supplies Warehouse. They were good at keeping me informed of expected delivery date.”

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Posted 2 years ago

“Great products let down by long waits for delivery!”

Helpful Report

Posted 2 years ago

Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews