Pet Supplies Warehouse Ltd Reviews

Name: Pet Supplies Warehouse Ltd
Address: Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom, Barnsley
Rating: 4.60

4.6 Rating 1,352 Reviews

90 %

of reviewers recommend Pet Supplies Warehouse Ltd

4.6

Based on 1,352 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Pet Supplies Warehouse Ltd 5 star review on 17th September 2021

MRS BETH MUSGRAVE-CROW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, well wrapped and just want I have been trying to get from other suppliers for ages! Thank you.”

Helpful Report

Posted 2 years ago

“bag of cat litter arrived damaged on arrival, contacted customer services and they sent a replacement out same day & was delivered the very next day. Fantastic customer service will recommend and use again”

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Posted 2 years ago

“This is a sturdy but comfortable bed. I now have 3 of these beds, my dogs love them. The high sides do not collapse as other beds have done. They are easy to clean and as can be seen are comfortable!”

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Posted 2 years ago

“Very good service and lovely bed, strong and well made . Could have done with a little more communication but otherwise great company”

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Posted 2 years ago

“A good company that run an honest business and service!!!”

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Posted 2 years ago

“Always excellent”

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Posted 2 years ago

“Excellent product (I’ve now bought four!) and the grey one was delivered the following day”

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Posted 2 years ago

“I ordered cushion inners for my dogs baskets on the 27th June for about £ 57. I am still waiting for delivery. Is this a SCAM. Shocking. Stay away”

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Posted 2 years ago

“This is the third time we have purchased our dog food from Pet Supplies Warehouse, the service is out of this world, from emails to let you know the progress of your order to excellent delivery within 2 days, I can’t fault them and hope to continue to use them for a long time.”

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Posted 2 years ago

“What a great find! Sadly the litter we needed was almost out of stock and unfortunately the only bag left in stock split apart prior to posting, however I was contacted by the company straight away and they sent out a perfectly acceptable alternative which 2 stinky Persians, a house bunny and their humans are very grateful for! *Re the bunny, we have 2 trays that have a removable grill bit on top, filled with Intersand Northern Forest litter. Any bunny owner can appreciate the spectrum of icky ness which comes from fluffy eating machines - the aforementioned clumping litter is brilliant at absorbing thick bunny wee & crazy amounts of daily 💩 100% recommend for those sorts of trays where bun doesn’t have access to the actual litter & can’t accidentally ingest it. I’d still rate the Odourlock version as being the best for the consequences of Persians’ delicate tums 🤭 but the Northern Forest has been a fine alternative in the meantime. Will definitely be back to Pet Supplies Warehouse to buy more.”

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Posted 2 years ago

“Very disappointed. Product received was of good quality but not the size advertised on their website. After speaking to them they acknowledged the discrepancy; the size of a filled or unfilled dog cushion was different but no mention was made of this in the information given and I was not ordering an unfilled cushion! They immediately updated the information on their webpage to reflect the correct sizes after our conversation. This was of no help to me as they refused to refund the return postage even though they were at fault. A pity as I would have re-ordered the product in the correct size if their response had been more positive.”

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Posted 2 years ago

“it was easy to find the product I required and ordering and delivery was trouble free I WILL ORDE AGAIN”

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Posted 2 years ago

“I placed my order, received confirmation as well as being informed there would be a delay in delivery due to waiting for stock. Informed when dispatched and received in time given.”

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Posted 2 years ago

“Ordered dog food at 4.22pm. It arrived the following morning at 11am. Fastest service I've known. Well packed too.”

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Posted 2 years ago

“Fantastic prices and delivery service would recommend. Arrived so quickly.”

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Posted 2 years ago

“Great price & bed great. There was a delay in the bed coming but I was emailed straight after the order informing me. I will use again”

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Posted 2 years ago

“Lighting quick delivery on my bags of Eden. Great prices too.”

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Posted 2 years ago

“Consistently Pet Supplies Warehouse has provided great service with great prices. There are three on-line pet food retailers we look at, and consistently choose Pet Supplies over them. We rarely have any issues with delivery, but on one occasion when there was a problem it was resolved immediately, without question. I do wish, though, that they would carry Eden Dry Cat Food as well as I could then use Pet Supplies as a 'one stop shop'. HIGHLY RECOMMENDED.”

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Posted 2 years ago

“Good service, kept up to date with item that needed to be made, delivered ahead of schedule”

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Posted 2 years ago

“Good price and speedy delivery. Happy pooch full of treats now.”

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Posted 2 years ago

Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews