Pet Supplies Warehouse Ltd Reviews

4.64 Rating 1,292 Reviews
91 %
of reviewers recommend Pet Supplies Warehouse Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Pet Supplies Warehouse Ltd Reviews
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0207 118 0745



Pet Supplies Warehouse Ltd,
Unit 32 Carrwood Road
Grange Lane Industrial Estate
South Yorkshire
S71 5AS
United Kingdom

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Pet Supplies Warehouse Ltd 5 star review on 12th November 2019
Alan Smith
Pet Supplies Warehouse Ltd 5 star review on 9th November 2019
Pet Supplies Warehouse Ltd 5 star review on 30th October 2019
Pet Supplies Warehouse Ltd 5 star review on 5th September 2019
Pat Abernethy
Pet Supplies Warehouse Ltd 5 star review on 31st July 2019
Priscilla Bayliss
Pet Supplies Warehouse Ltd 5 star review on 16th July 2019
Pet Supplies Warehouse Ltd 5 star review on 2nd July 2019
Carol Coleclough
Anonymous  // 01/01/2019
Although we waited for a while for this item we were kept informed and on arrival the product is well made and we’re very pleased with it
Posted 1 month ago
In spite of delays caused by their supplier, I found PSW to be very professional and helpful. Definitely recommend.
Posted 1 month ago
First time of using this site. Order turned up very quickly
Posted 1 month ago
Great company, friendly staff and always on time delivery
Posted 1 month ago
Fantastic service, very fast delivery and a very competitive price you cant ask for more
Posted 1 month ago
Bird feeders are good quality which will last years.
Posted 1 month ago
Long delay between ordering and delivery with no communication/updates as to why the delay until I contacted the company.
Posted 1 month ago
I ordered an item from this website on 1 Jan 2021, the email confirmation of the purchase confirmed I should receive said item within a few business days. Since then I have sent numerous email and made numerous calls for non receipt of my order. Their emails and calls are full of empty promises. Now almost 6-weeks post placing the order and I have spoken to the company again today to be told they still have no idea when the item will be stocked to deliver to me - although I have an email from the company advising I will have my order no later than 05.02.21! Very poor customer service - I have had to follow-up every time with the company, the company has never contacted me. No-one seems to have a clue what is going on at the company re orders and deliveries. It is very hard to keep supporting a business who treats your custom so poorly.
Posted 2 months ago
Ordered a new dog collar, great communication and extremely quick delivery. Thank you!
Posted 3 months ago
Great response and service
Posted 3 months ago
Good customer support, item as described so we are very pleased and the dog looks smart as hell! ;) Thanks, would buy here again.
Posted 4 months ago
I knew the dog bed might take a little while to arrive but when it took longer than I expected I emailed the company. They replied promptly and assured me it was all in hand, updated me as to what was happening and the bed arrived shortly after. Good customer service.
Posted 4 months ago
This company is useless. They fed me a load of lies so I contacted the brand from whom they said I was waiting the bed and they advised had no back log of work at all and pet supplies had be sloppy and unorganised with orders!! Useless
Posted 4 months ago
Earth Bound pet cushion is excellent quality as always. I always buy these from Pet Supplies Warehouse but the extra large always takes longer to arrive because it’s made to order.
Posted 4 months ago
Order took weeks & weeks to arrive with no contact until just before delivery.
Posted 4 months ago
good customer service, fast shipping, good price
Posted 4 months ago
I haven’t received my order yet.
Posted 4 months ago
I can usually find what I need here. Decent high quality, high meat pet food with speedy delivery.
Posted 4 months ago
Excellent service, I ordered one day and it arrived the next, so very well done.
Posted 4 months ago
Excellent price, service and delivery. Thank You
Posted 4 months ago
Pet Supplies Warehouse Ltd is rated 4.64 based on 1,292 reviews