Youles Motorcycles Reviews

Name: Youles Motorcycles
Rating: 4.29

4.3 Rating 51 Reviews

80 %

of reviewers recommend Youles Motorcycles

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4.3

Based on 51 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone

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Youles Motorcycles 5 star review on 27th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent friendly service thanks to Adam for excellent walk round vid made it a pleasure to purchase bike thankyou”

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Posted 1 day ago

“Excellent service from Andy & his team today, off to Spain on in 3 days time for a month touring and discovered today that the spare key process did not work on my bike, Andy squeezed me into the work shop the same day and Josh the mechanic fixed the problem. Just all round superb service. Thanks everyone.”

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Posted 5 days ago

“In short proper customer care afforded by knowledgeable staff members, I have done a great deal of business worldwide in my life but never have I been better looked after than by Youles motorcycles. Very efficient everything exactly as described, delivery organised, flawless sums up the whole transaction. A genuine five star business in this day and age when many firms can't even spell "customer care".”

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Posted 1 month ago

“I dealt with Johnny for the purchase my motorbike. He was super helpful, very knowledgeable and very pleasant. Always available and quick to respond to my queries. I would highly recommend Youles. Byard Thomason.”

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Posted 1 month ago

“Pleasant sales staff - took time to answer questions and set up video to view the bike in more detail. Good communications and sensible pricing. Organised delivery and followed up with check call!! I would definitely return for my next purchase.”

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Posted 1 month ago

“One of the best purchases from a bike shop I have made, and I've made a lot.”

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Posted 2 months ago

“Youles Manchester the staff are top notch going above and beyond to help you. I collected my bike today and the whole process was first rate, I dealt with Johnny, top man and very helpful. I also dealt with Hayden who gave me a lot of advice when collecting my classic scooter. I also dealt with a lady on the service desk - apologies I didn’t get your name. It’s because of the staff and the service I keep going back to Youles, they really do their best to assist the customers and make sure you are 100% happy.”

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Posted 2 months ago

“Went in before Christmas, to look at mopeds. A young gentleman called Jonny came to help me. Absolutely fantastic customer service from him. Explained everything, and within an hour I had purchased a new bike. He kept me informed about everything over the next few weeks. Until I picked up my bike. Also phoned me the day after I picked it up to make sure I got home safely and was happy with my bike. Again Absolutely fantastic customer service. Definitely a 5 star review. Once again thank you Jonny.”

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Posted 3 months ago

“Done a mint job fixing up my bike they were very fast with the repair and I would definitely recommend”

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Posted 5 months ago

“Experience of buying a motorbike with youles was all positive. Johnny was the salesman and he was friendly, helpful and not a pushy salesman like some. ( I hate pushy salesmen with a passion) Any questions I had, he was able to provide the answer. I bought a triumph 660 sport but originally somebody else had reserved it with a view to purchase. I asked to be kept in the loop if the sale fell through which he did. Fortunately for me (and youles) the other person bought a brand new bike and I bought the 22 plate one. Big question is, would I recommend or use youles again? After my experience of purchasing a motorbike then yes I would recommend and use them again.”

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Posted 6 months ago

“Youles Manchester...Shower of inept clowns... Won a motorcycle at auction, paid Monday.. On Wednesday one day before courier collection sale cancelled as the idiots had taken card payment but could not process it.”

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Posted 6 months ago

“Youles Blackburn cant fault them, bought my Bonneville Newchurch off them 3 years ago and they are so professional in customer service and looking after your pride and joy i would not trust my Triumph with anyone else. MOT and service done for another year.”

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Posted 7 months ago

“First time buying a bike from a dealer, this was recommended as the bike would be safer and have been checked properly... I had drove 4hrs from North London to collect the bike and when I got home I had noticed there was 2 bolts missing from the sub frame and the exhaust were loose so the hole back end of the bike was looses and moving up and down, I told the guys in the shop who do a 60 point check what ever that means and they said to bring it back, well I had spent a total of 8hrs driving and about £250 on fuel so I recommend they collect it or give my money back they wasn't happy about this but they picked the bike up and had it for another two weeks and when I got it back it all seemed okay but a few weeks on a noticed all the panels (fairings) and rear mud guard had no proper panel clips maybe 50% and the rear mud guard has one bolt but they have made it look as if there are nuts and bolts there but don't actually do anything it also had a stiff link in the chain which had snapped, I dont know if all shops are like this but after they said how good they were and how thorough they check there bikes I would take my pedal bike to these idiots, the bike is a yamaha R1 so not a bike to be doing high speeds on when it's basically falling apart, I would strongly recommend going anywhere else even ebay or Facebook because these guys are beyond useless good luck if your buying a new bike!”

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Posted 8 months ago

“Had my 2023 Goldwing DCT serviced by Youles the staff both sales and service were brilliant I was offered Coffee from the sales staff as I had arrived early and the booking in and communication was excellent this is my second 2018 + Goldwing but the first service with Youles. I had a while you wait service done which was great See you next year for its second service.”

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Posted 8 months ago

“Bought my bike at youles motorcycles for first time.. great customer service thanks to jonny very helpfull with no pressure all was great & professional delivery service from iron horse on time with great commication service..”

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Posted 8 months ago

“Just collected my Triumph Trident, very pleased with bike. Sales person Johny very helpful would recommend Youles to anyone.”

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Posted 8 months ago

“I have been looking for my first bike, so I called in at Youles Honda a few weeks ago. Unfortunately my timing wasn't quite right so needed to delay the purchase. I just wanted to give a big shout out to Koh who is one of the sales team. I have been looking for sometime and had visited many showrooms over the past few months. Out of all the sales personnel I have met, I put Koh as the No 1. Not only very knowledgeable but what a great guy. I will definitely be going back to see Koh. Thanks Koh”

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Posted 1 year ago

“Had my fire blade in @ Youles Manchester for service and health check, this was with apprehension as the last dealer wasn't good enough,must say the guys were great and service was brilliant.Very friendly and honest ,i told them to put new pads in all round but was told I didn't need them😳.Highly pleased and its great to have a decent Honda dealer that's local.👍😋.”

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Posted 1 year ago

“Just picked up me rocket from Johnny the sales team slight misunderstanding on my part now I look at it rang the shop how they came to help me was more than helpful can't thank them enough will always recommend them when passing that way will call in plus what a bike to ride very very big thank you cheers for that”

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Posted 1 year ago

“Well were do i start.? Allowing someone to ride home with bolts missing in unfit state bike . Team on phone no clue telling people they tighten oil filters to 28nm when should be 12nm . Have the bike over a week dint think touching the basic faults water in ecu when it a sealed box and was no corrosion in it so utter poop . Wiring connecters cleaned dirty as hell never been touched offer to help on charge of course messed rd with fuel mix so worse than was . They have no clue mechanic who done job should be ashamed a shop that allows a bike to leave in drivable state obviously have no care i spent number days fixing the faults on person bike they messed up”

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Posted 1 year ago

Youles Motorcycles is rated 4.3 based on 51 reviews