Yorkshire Linen Reviews

2.25 Rating 4 Reviews
25% of reviewers recommend Yorkshire Linen
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"is was the order 1stly added extra item in for free postage then I was given discount so my basket still showed free postage , but when i got to pay via paypal they added to postage on right at the end , so my order was away before noticing , now i have the wrong cutaind despite knowing i had put in the basket tab top they have come not so, it is going to cost me arounf £10 in total just for the experience , I will never use these again , so beware"
Helpful Report
Posted 1 month ago
Are you Yorkshire Linen? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Yorkshire Linen receives and that when things do go wrong you do your best to put things right. Reply Free
"bought a throwover for a bed at £90 and it went bobbly within a month and looked worn and horrible. did not expect that after paying £90 for it. wrote to head office and was told that this item was only for display!!!! despite several letters they would not give me a refund or replacement and stuck to their decision that i should not have had it on a bed!!! disgusting customer service. will never buy from this shop again"
2 Helpful Report
Posted 9 months ago
"I still haven't even received a tracking number and my order was placed on the 20th, it is now the 29th. It says online 3-10 days delivery. I went into the Keighley Store and spoke to Linda who was very helpful but she said I couldn't get a refund without the tracking number or without the items themself to refund. When I discussed my concern Via email on the 23rd with a Debbie I got a rather partranising "we're not even open on the weekend" back and that the pillows I'd ordered weren't even in stock! Why did it not state that online then!? If you do not have an item in stock you can't possibly sell it to someone. I am incredibly disappointed in my experience online as I have used your store many times and haven't had a problem. I used online as I recently had a baby and I thought it would be an easier option, clearly not."
1 Helpful Report
Posted 1 year ago
"Quilt cover set arrived exactly when they said it would & was exactly as it appeared on the website! Staff were friendly and helpful on the phone when I needed help."
Helpful Report
Posted 1 year ago
Yorkshire Linen is rated 2.25 based on 4 reviews

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